AVA Futures brings you an Educational Networking Day

After a successful meeting in January, AVA Futures have decided that their next meeting, scheduled to be held on Monday 20th April, will be “open to all” – irrespective of age, gender or experience. The group will be chaired by Elyas Coutts, Connect Vending and a committee, currently consisting of five individuals from different AVA Member Companies, who will help run and organise events including the continuing work carried out by AVA Futures.

AVA Futures has gathered information together from Supplier members and the knowledge of experts from within the Vending Industry to bring to AVA Members its first “Educational Networking Day”.

AVA Futures has created an event, sponsored by 365 Retail Markets, which will help guests understand the role of alternative payment solutions. The event will consist of workshops and seminar style talks on topics surrounding payment legislation and the future effects this may have on Vending as an industry. AVA Futures has brought together leading payment suppliers to share their knowledge and answer any questions attendees may have. Each supplier will run a different workshop on various topics; The topics you can expect to see will include:


365 Retail Markets

Micro Markets have played a significant part in influencing the Vending Industry to reduce or completely remove cash from the operation all together. 365 Retail Markets will  share data on account funding methods versus cash or card/account funding and will demonstrate just how strong the influence is, even when cash is an option; This can yield operators more savings on transaction fees. Account users frequency increases when frictionless transactions take place and 365 will show how alternative payments align with Micro Markets in order to create value to the end consumer.

Legislation brought to you by Worldline

Alan Taylor will be talking about Payment Initiation Service Provider and open banking services, including Banking Apps that are changing the way in which consumers pay in the future including Klarna. Also, Strong Customer Authentication  and the impact this will have on your daily routine, PCS DSS v4 & v5 – will this affect your business? And let’s not forget Brexit… There will be the opportunity to ask questions about the UK and EU Payment Legislation and ongoing alignment. Worldline will be bringing you all the latest updates on legislation, giving you the opportunity to ask questions and find out the effects and implications all this could have on your business!


Data & Consumer presented by Payter



Convenience as told by VMC

Current protocols and machine hardware make the payment experience non-seamless for consumers but also, less convenient for Operators. With vending being a 24/7 sales environment, a contactless payment solution perfectly matches consumer demand for continuous and faster payments. It can increase spend and drive sales through impulse purchase, while value added services such as loyalty and promotions can enhance the customer experience and encourage repeat purchasing. For the Operator, simple installation and quick set-up are both crucial, along with back-office reporting and great support to maintain an efficient service. VMC representatives Laura Barwell and Chris Ives will help you explore the different options your business has making the overall experience better for you, your customers and consumers.

PSDv2 explained by Nayax

Paul and Lewis will explain the new legislation coming to card transactions in 2020 and how it will affect the Vending Industry. PSD2 is a new directive by the European Union to regulate the payment services industry within the EU market. The new legislation aims to better protect consumers when they pay, as well as promote the development and use of innovative payments. One of the enhanced security measures within the PSD2 is to oblige consumers to enter their card PIN code or other SCA (Strong Customer Authorization) measures such as thumbprint authentication on mobile phones, after they accumulatively spend 150 Euros or on the 5th transaction. The choice is decided by the issuer, and it is our understanding that most, if not all, issuers will opt for the €150 threshold.

At this event we plan to explore different options for operators and their consumers. We will talk about consumer behaviours, alternative payment methods and keeping the consumer informed, as well as technological innovations to minimise the impact in the unattended contactless market.



AVA Futures would also like to welcome SB Software who will be sharing their insights into Cashless Payments.


Thanks to Phil & Jenny Reynolds at Vendex, the meeting will be held at the MK Dons Stadium the day before Vendex, so if you have a stand to build, don’t worry! You can still attend as the meeting will be held just steps away.


A note from Elyas Coutts, Managing Director at Connect Vending and AVA Futures Chair.


“The AVA Futures is a vibrant group that aims to explore, educate and engage its participants & all AVA members across a variety of topics that concern both the challenges and opportunities of our ever-changing industry.

Critically the AVA Futures wants to achieve this through providing numerous networking and engagement platforms that ultimately encourage participation and debate across the industry.

The AVA futures welcomes organisations and individuals from across the industry to get involved in debate and discussion over the coming year. Let’s think today about a more prosperous tomorrow!”


Unfortunately, there are a limited number of spaces available so it will work on a first come, first served basis. If you wish to attend, you can RSVP here and good news if you’re an AVA Member, it’s FREE! But if you are not an AVA Member, it will cost £65.00 to attend.


This will be a great way to see how the Next Generation intend on shaping our industry and how you, as an AVA Member can get involved. Timings are yet to be confirmed but it looks to be a day filled with plenty of opportunities to network, share experiences and ask any questions you may have on cashless payments.


If you have any more questions or need more information before you can RSVP, please let Kennedy know at kennedy.procter@the-ava.com or alternatively, give the AVA office a call on 03300 883 267.

Event Details

***Monday 20th April 2020***

MK Dons Stadium, Milton Keynes

An educational networking event hosted by AVA Futures.


This event will consist of workshops and seminar style talks on topics surrounding payment legislation and future implications of a cashless society. Research has been conducted by AVA Futures and with the help of our AVA Payment Suppliers, the group aims to share knowledge and experience amongst AVA Members. To help us gain a better understanding of alternative payment solutions and ensure AVA members benefit commercially.


FREE to AVA Members
£65.00 for non-AVA Members



Need a place to stay?

Thanks to Vendex, you can take advantage of a special discounted rate at the on-site Hilton

£80.00 inc. Breakfast

Call +44 01908 364170 and quote ‘VENDEX’


Click here.