On Wednesday 24th June 2020, the AVA held their Annual General Meeting via Microsoft Teams; This was the first ever AGM to be held online. With the coronavirus pandemic continuing in the UK, the AVA Board made the decision to host the AGM online and it was a huge success. Over 80 AVA Members attended and with the Round Table Style discussion open at the end of the meeting, everyone got had their opportunity to speak and contribute on the top three topics as decided by AVA Members.
Here’s what you missed:
Gillian White, Chair of the AVA, welcomed attendees and thanked everyone for their contribution to the industry in these trying times. The admin as part of the AGM procedure was conducted including the approval of last years minutes and accounts. Roger Williams, AVA Treasurer, gave a brief description of the accounts stating that 2019 saw an increase in membership, the benefits of the move to Leeds were now reflected in the accounts and he also personally thanked AVA Accounts Controller Penny Rowell for her hard work. It was also agreed unanimously that Board Elections are extended by 12 months due to the business impact of COVID-19. This means that those Board positions up for election this year including those of, Diane Hunter, Richard Gilbert, Rob Gormley and Stuart Coutts, will be extended through to June 2021. With other positions extended to June 2022. Although there is always room for more willing volunteers, so get in touch with David Llewellyn if you wish to help with the running of the AVA and its Committees!
Before the AGM, the AVA asked Members to take part in a survey, outlining their top three topics to discuss at the AGM. The majority of AVA Members wanted to discuss COVID-19 and the impact on Vending; the growth of Cashless transactions and possible Growth Areas.
Here are some of the key contributions:
Prior to lockdown, many consumers were asking for re-usable cups but the industry and environmental changes have done a U-turn and reverted back to single use cups during the pandemic.
Many customers and clients have asked operators for extended contracts and/or payment holidays.
As an industry, we need to educate consumers on the safety of Vending and why it is safe to use.
Many clients have asked coin mechanisms to be removed and replaced with cashless payment devices.
Operators have been asked to make deliveries but not be on site and therefore, not filling machines.
It was noticed that machines on sites with caterers who offered contactless payments, did not do as well, if vending machines did not also offer cashless payment.
Thanks to the AVA Census, the industry now recognises that cashless payments including mobile phone payments are increasing.
Some of the growth areas discussed by members were PPE sales, fresh food and non-food items.
Staff canteens are beginning to close with Vending Machines and Micro-Markets taking over.
Vending will always be in the workplace with Micro-Markets complimenting vending.
The AVA would like to thank every member who attended the AGM for their patience and manners. Every attendee was polite and kept within the rules designed to make the AGM run more smoothly.
If you have any questions regarding the AGM, Minutes or advice in general, please contact the AVA using the contact information below.
David Llewellyn, Chief Executive
Steve Collins,Membership Services Manager